Privacy Policy

Effective Date: August 2, 2026

Welcome to Thedevstro ("Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you install and use our Shopify application ("App").

1. Company Information

Thedevstro

Islamabad Sector I-10

Islamabad, Pakistan

Email: thedevstro@gmail.com

2. Information We Collect

When you install our App, we may collect information necessary to provide our services, including:

• Shopify store information
• Store name and domain
• Merchant email address
• Products and product variants
• Theme information (where relevant to App features)
• App configuration settings (e.g., product options, swatches, badges, product groups/bundles)
• Usage logs and technical diagnostics

We only request access to the data required for the App to function.

3. How We Use Your Information

We use collected information to:

• Provide App functionality
• Improve our services
• Maintain and troubleshoot the App
• Respond to support requests
• Prevent fraud and abuse
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share information only with:

• Service providers that help us operate the App
• Legal authorities where required by law
• Shopify, when necessary to provide App functionality

5. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, disclosure, or misuse, including encryption of sensitive credentials at rest.

6. Data Retention and Deletion

We retain your information only for as long as necessary to provide the App and comply with applicable legal obligations.

In compliance with Shopify's API requirements, we support the following mandatory data-protection webhooks:

• customers/data_request — if a shopper requests the personal data we hold about them, we help fulfill that request.
• customers/redact — if Shopify instructs us to delete a specific customer's data, we do so.
• shop/redact — when your store's data must be erased (including after uninstalling the App), we delete or anonymize it within the timeframe required by Shopify.

If you uninstall the App, we will delete or anonymize your data within a reasonable period unless retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities

To exercise these rights, contact us using the information below.

8. Third-Party Services

Our App may interact with Shopify services or other third-party providers. Their handling of your information is governed by their respective privacy policies.

9. Children's Privacy

Our App is intended for business use and is not directed toward children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Email: thedevstro@gmail.com

Thedevstro

Islamabad Sector I-10

Islamabad, Pakistan